Our Team

Executive Team

Richard Fulton
Chief Executive Officer

Richard has over 30 years experience in the insurance industry. Over the past 20 years, he has been the key force in developing successful dental insurance companies. Richard brings depth and accountability in all aspects of the industry.

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Chuck Richesin
Chief Financial Officer

Chuck is a CPA and owner of Cypress. He is a 1971 graduate of the University of Nevada-Reno. When he was “asked” to join the Army he became a Finance officer (Captain) and was released from active duty in 1975. He established his own public accounting practice shortly after. He has been active in the benefits world since 1986. In all capacities in his career, he has held that the “Customer” is most important.

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Amy Yates
Chief Operating Officer

Amy has over 17 years of experience in the insurance industry and is a licensed insurance agent with a Registered Health Underwriter designation. In Amy’s 14 years at Cypress, she is the underwriter for group dental products and manages the company’s banking, finances and human resource departments.

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Adam Richesin
Chief IT Officer

Adam caught the tech bug in the days of DOS, before Windows and mice were commonplace. What started out as a hobby, building and repairing computers, has graduated to managing servers, networking, virtualization, and EDI implementation. He has since used his powers for good, helping to solve technological mysteries for those around him

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Sales Team

Andrew Garnett
SR VP of Sales

Andrew has over 18 years’ experience in the health insurance industry.  His career has spanned as an American Board Certified Optician, and Award Winning Sales Executive, and ACA Specialist Insurance Broker. He is always views the obstacles as opportunities. These same opportunities are what defines him as both a leader and motivator.

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Philip Holt
VP of Sales Central Valley

Philip Holt has been working in the healthcare industry for more than 29 years. He earned his undergraduate and graduate degrees from California State University, Northridge.  For the past 13 years Philip has been working in the insurance industry. Philip brings to all his broker clients a level of integrity and a genuine desire to offer the highest level of service and a commitment to support them especially when there may be challenges.

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Susan Baker Mendoza
VP of Sales Southern California

Susan has over 25 years of industry experience with demonstrated results and an emphasis on meeting and exceeding client needs and delivering on her promises.  Placing the customer and the client’s needs first and providing an exceptional level of service has been the foundation of her success. A Susan's value proposition is: "It's about fostering relationships, not transactions."
Susan brings with her an unmatched level of integrity and a genuine desire to offer the highest level of service and commitment to all of her clients. 

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Page Phillips
VP of Sales Bay Area

Page is a Regional VP of Sales who assists Brokers in finding the most competitive ancillary products to offer their clients. He has over 8 years of experience in the industry, both on the General Agent and Broker side and has a wide range of skills that help him support his clients in every way possible.

Page enjoys the outdoors and staying active.

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Service Team

Rashea Gaines
Account Manager

Rashea joined Cypress in July 2015, bringing nearly a decade of experience in diligently serving clients in the publishing and healthcare industries.

As Account Manager, Rashea works as liaison between brokers, employer groups, and members. She has set a foundation of excellence by providing exceptional support in a proactive, timely, and friendly manner. She is committed to ensuring that our clients both large and small receive personalized care and attention.

She has a genuine passion and love for serving others. Outside of her work with Cypress, Rashea enjoys volunteering with children at her local church, and cooking for family and friends. 

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Jenette Halsted
Director of Provider Services

Jenette Halsted, experienced in various aspects of the healthcare industry and licensed insurance agent, shifted her focus into managing the internal and external operations of Provider Relations. She enjoys finding effective, creative solutions to provide optimal service to providers across California. She is enthusiastic and emphasizes on delivering the best service experience. A Fun fact about Jenette- Her academic leadership and community involvement empowered her to receive over 20 scholarships, which endorsed her entire college education, and lead her to achieve Valedictorian from our very own neck of woods school, Humphreys College!  

 

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Ann Varley
Director, Claims Operations

Ann has over 35 years experience in the dental field and understands both sides of the claim form well. Originating with both her front and back dental office skills, Ann brings over 20 years of tenured dental experience to the claim processing and customer service operations here at Cypress. 

Problem-solving and finding new ways to better encounter the complexities of the changing dental field are something in which Ann excels and she is committed to the notion that every claim, whether from the newest employee of a company to that of the highest executive, is always equally considered.

During her off-time, Ann finds herself behind the lens of her Canon camera, traveling the world and enjoying time with family and friends.

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Manu Santiago
Assistant Claims Operations Manager

Manu has over 20 years of experience in Dental and Customer Service.

As Assistant Manager in Claims Operations, she works under the Director of Claims Operations ensuring excellent customer service to our members. Acknowledging each caller’s needs has allowed me to show my dedication and passion in caring for others.

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Ericka Hyak
Director of Membership Services

Ericka has been in the dental business for over 2 decades. She has been a key employee with Cypress for over 16 years. During her time with Cypress she has worked in almost every aspect of the industry including, claims, customer service, sales and marketing, account management and now she is the Director of Administration. Having knowledge of these departments, she provides expertise and superior customer service.  In her spare time she loves to travel and spend time with her friends, family and 2 dogs.

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2018-10-09T23:43:32+00:00